FREQUENTLY ASKED QUESTIONS
How often should I tune my piano?
New pianos: Three times during the first year. Twice or once a year, depending on instrument stability, every year after.
Older pianos: At least once a year, or twice, depending on usage and environmental conditions. Regular maintenance helps preserve tuning stability and sound quality.
Should I tune my piano even if it’s never used?
Yes. Pianos go out of tune whether they are played or not due to changes in humidity and temperature, especially with seasonal shifts like summer humidity and winter dryness.
Where is the best place to put my piano?
Keep your piano away from outside doors and windows, heat and air vents, return ducts, fireplaces, and direct sunlight. Stable temperature and humidity conditions help maintain your piano’s integrity and tuning.
What is concert pitch? What is relative pitch?
Concert pitch means tuning the A above middle C to 440 Hz (vibrations per second). This standard is used for professional settings or when playing with other instruments or recorded music.
Relative pitch is a lower overall tuning used when a piano can't withstand the tension of concert pitch. It may be a safer option for very old or delicate instruments.
What is voicing (tone regulating)?
Voicing, or tone regulating, is the process of refining your piano's tone to match your preferences and reveal its natural character. It can eliminate harsh or tinny sounds, creating a more pleasing tone.
How can I tell if my piano needs voicing or regulating?
If your piano sounds too bright, harsh, or uneven, or if some notes sound dramatically different from others, it may need voicing.
If the keys feel uneven, sluggish, or inconsistent in response, action regulation could help restore a smooth and responsive touch.
What is action regulating?
Action regulating adjusts the mechanical components of the piano’s action to ensure even response, consistency, and optimal performance, much like fine-tuning a car engine.
Can you fix sticking keys?
Yes. There are many possible causes for sticking keys, most of which are relatively simple to repair. A piano technician can quickly diagnose and correct the issue.
Do you repair digital pianos or keyboards?
No. We specialize in acoustic pianos (uprights, grands, and spinets). Repairs for digital keyboards or electronic components are outside our scope, but we’re happy to refer you to a specialist if needed.
What is your service area?
We service and move pianos all across the southeast, but the majority of our clientele comes from Columbus, Lagrange, Fortson, Phenix City, Opelika, and Auburn. Our service area is not limited to these cities and we are happy to travel to help you service or move your piano.